Reviews
Never had to await very long in waiting room. Reception and other staff very helpful.
Once you do get to see a doctor all is ok.
But to get an appointment is very hit and miss to get one by phone is almost impossible.
I feel that restricting appointments for patients too firstly.
- No more than a week in advance.
Secondly to on line only appointments is making it far too difficult to see the doc you want to see.
I wanted to see a doc Mon 13 Apr but could not as I was on hold so tried to book appt it was 1 week in advance. I tried to book on Mon 13 Apr but only on like book. It is not Mon 20 Apr.
The online booking sys did not work properly so I had go ring up and get someone to changer the booking. I don't use docs much thankfully but when I need docs need to be able to get appt.
Good and very efficient.
Nurse, puts you at ease.
Friendly, helpful reception staff. Even if there are no appointments a solution or call back is always offered.
Resources
Short link to review Roslea Surgery: http://iwgc.net/eccgn